The first thing we learn in communication efficiency is
that more than 80% of it is actually non-verbal. But most of communication
workshops or trainings designed for corporate environment are far from being
silent.
The reason is as a communication trainer we know that
organizations struggle already to measure the impact of soft skills even if
everybody agrees that they make people better professionals, so to the lack of
figures it is difficult to suggest them a ‘silence’ communication package as an
improvement.
But we are all social beings we communicate in order
to get attention for private or professional reasons, ideally to express our
uniqueness and naturally attract what we need. I wrote ‘ideally’ because what
we need and what we want are often two different things due to external factors
(society/culture).
But in any case it is about ‘attracting’ so what
attracts us (?) what is attractive in somebody’s communication?
It cannot lie in ‘WHAT’ is said as by definition it
can be said by anybody else but in ‘HOW’ it is said. So it belongs mostly to
the non-verbal realm and will tap into the famous ‘+80%’ of communication
efficiency. Great!
There is indeed ‘something’ that can be perceived in our
communication no matter the culture we belong or we address to, no matter the
language we use, it is related to our body, it is our presence itself. And
because of its universal nature and its impact this ‘communication tool’ should
be really more considered in our globalized economy.
If we want to grasp its attractive nature called
charisma, we know that:
·
It
does not necessarily encompass physical beauty or exceptional grooming which
are both very cultural and society related;
·
It
refers more to ‘energy’, natural aliveness that will be visible in the body
moves in the eyes that will be felt by sympathy and/or empathy as inspiring
confidence and will be perceived in the voice pitch and speed;
·
It is
mesmerizing as we forget space time and content while listening;
·
It
influences and makes it all look good and sound real!
So we definitely have to work and emphasize in our
communication trainings on the power of a body’s presence … in silence!
General techniques of communication teach you to get
closer to some ‘ideal’ confident communication style according to the society
and culture you belong to or you want to target and it can help to a certain
extent to achieve what you want; but only in silence will you find what you
need (!) by discovering first your uniqueness as it will restore your original
confidence and get you to your own level of excellence - your charisma - wherever you are.
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